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MasterCook Customer Service (Level 2)

If you need support for MasterCook beyond the basics, we have these options for you.
$75.00

Available for Personal Users (not applicable for educational or enterprise)

Self-service (Free) -- Use the MasterCook.com Support articles and up to 3 email inquiries with a support staff

Level 2 Support -- Anything beyond the support articles at MasterCook.com.

  • Converting cookbooks from other programs (Living Cookbook, Cook'n, Big Oven, etc.) - Flat $75 fee.
  • Recovering recipes from a corrupt cookbook file - Flat $75 fee.
  • Remote computer session - $75 per 30 minutes
  • Phone support - $75 per 30 minutes
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