MasterCook Customer Service (Level 2)

If you need support for MasterCook beyond the basics, we have these options for you.

Available for Personal Users (not applicable for educational or enterprise)

Self-service (Free) -- Use the Support articles and up to 3 email inquiries with a support staff

Level 2 Support -- Anything beyond the support articles at

  • Converting cookbooks from other programs (Living Cookbook, Cook'n, Big Oven, etc.) - Flat $75 fee.
  • Recovering recipes from a corrupt cookbook file - Flat $75 fee.
  • Remote computer session - $75 per 30 minutes
  • Phone support - $75 per 30 minutes
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