MasterCook Customer Service (Level 2)

If you need support for MasterCook beyond the basics, we have these options for you.

Available for Personal Users (not applicable for educational or enterprise)

Self-service (Free) -- Use the online support articles and up to 10 email inquiries with a support staff

Level 2 Support -- Anything beyond the support articles at

  • Converting cookbooks from other programs (Living Cookbook, Cook'n, Big Oven, etc.) - Flat $70 fee.
  • Remote computer session - $70 per 30 minutes
  • Phone support - $70 per 30 minutes
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MasterCook 2020 Windows Only - Personal Use License

This is the Windows product only. System requirements: Windows 8 or 10. No internet access required. This product is NONRETURNABLE and NONREFUNDABLE. If you are using this with a business, purchase the business use product instead.
$100.00 1-Year Renewal (Personal Use)

This extends your existing subscription by one-year. If you are a new customer, purchase this instead:

MasterCook 2020 Pro - Personal Use License

This is a combination of the Windows product & a 1-YR subscription to System requirements: Windows 8 or 10 & internet access. The Windows product is nonreturnable and nonrefundable.

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